We keep our promises

At FCCI, we handle claims promptly, fairly and with compassion. Our personal, customer-focused service and 60 years of experience come together to make claims a hassle-free experience for you.

We encourage our agents and policyholders to file claims as quickly as possible. The sooner a claim is reported, the sooner we can start working to help you get back to business.

We also take a teaming approach to Risk Control and Claims Services that sets us apart from other carriers. When Claims and Risk Control work together, we can provide risk management strategies that increase safety and may even prevent potential losses.

File a claim

As soon as you file a claim, our team will begin working to resolve it fairly and efficiently.

Our teams specialize in

Claims Management
Our office, field and resident adjusters handle claims with local knowledge, jurisdictional expertise and personal contact.

Medical Case Management
Our registered nurses review treatment plans to get injured people back to health and back to work with optimal results.

Catastrophic Claims
Our highly trained adjusters handle the most severe human and property losses with proficiency and sensitivity.

Medical Bill Review
Our expert team controls costs by working with Preferred Provider Networks, negotiating hospital fees and applying discounts on medical bills and prescriptions.

Auto Physical Damage
Our commercial auto claims service gets your business back on the road quickly.

Recovery and Subrogation
Our recovery from other at-fault parties keeps costs and premiums down.

Special Investigations
Our investigators work to prevent and combat fraud before it affects your bottom line.

Accelerated Claims Settling
Fast Track is an accelerated claims settling group for certain low complexity claims.

Pat Boland, FCCI claims specialist, always protects our insureds and keeps their best interest in mind. He communicates with them on a level that makes the insured feel comfortable and confident in a situation they are seldom in. Pat confers with the agent before making an important decision. He is by far the best negotiator and communicator I’ve seen in this business.
Ryan McClendon, Vice President Marsh & McLennan Agency | Southeast Region See more kept promises

Find a Provider

Whether it's auto repair or workers' compensation, FCCI connects you with providers in our trusted network to make settling claims as painless as possible.

Auto Repair Select

FCCI Insurance Group policyholders can go online anytime and access Auto Repair Select, FCCI's auto direct repair program directory.

Go to Auto Repair Select

Medical Select

Medical Select is FCCI's workers' compensation medical provider network. We can help injured workers locate qualified medical providers in their area.

Go to Medical Select

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