We keep our promises

FCCI Insurance Claim Customer Stories

For 60 years, we've been keeping our promises. What began as a small company providing workers' compensation insurance has expanded into a super-regional carrier offering comprehensive coverages across many industries. We take pride in knowing we've done the right thing by our agents and policyholders.

Here are some of their stories.

Recovering an
auto fleet

In August 2016, the corporate office of B&D Group in Louisiana was flooded and they lost the use of their fleet of vehicles.

With the help of agent Cooper Hurst of Arthur J. Gallagher, the FCCI claims team was able to facilitate the replacement of the entire fleet within a couple of weeks, and B&D Group was back on the road.

“Our fleet of vehicles was promptly replaced, and I’m more than pleased with how Cooper and FCCI handled everything."

— Robert Pendarvis, President, B&D Group, Baton Rouge, LA 

This is exactly why we are a Chairman's Club member with FCCI. Your claims service is phenomenal, and the insured was extremely impressed with how quickly they were contacted. I think it would be hard to find another carrier that could touch FCCI's claims service, and I thank all of you for your hard work."
Evan Brown Ben Brown Insurance Agency
Sarasota, FL

Peace of mind in stressful times

When a fire destroyed Kleyn Electric, agent Jim Ryskamp of Berends Hendricks Stuit (BHS) and members of the FCCI team were on-site to help within hours.

It was a very hectic and stressful time, but I do remember clearly that we were assured we would be paid for the loss once the investigation was complete, and we were told in detail how the process would work and what the timelines were. I want to thank FCCI and BHS for the way they worked with us from start to finish." Nick Kleyn Owner, Kleyn Electric, Inc.
Grand Rapids, MI

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