risk control and claims: Powerful Tips & Stories
In the heat of the moment, many people don't know what to do immediately following a vehicle accident. Adrenalin is pumping and the mind is not thinking clearly. Susan Kilgore, senior claim adjuster, and Kevin Bishop, risk control specialist, helped prepare Phoenix Landscape Management's employees - in a virtual setting - for these unfortunate moments.
During the virtual training, they reviewed FCCI's accident reporting forms, driver safety materials, auto accident do’s and don’ts, along with investigation tips and workers' compensation reporting guidelines. Susan used powerful, real life claim stories to engage the participants.
COVID may have changed the way we offer safety training; it has not changed the quality of services we deliver to our customers. We remain steadfast in our delivery of an exceptional customer experience.