Privacy Policy

Last Updated: November 2024

Thank you for visiting FCCI Insurance Group’s website. FCCI Insurance Group includes the following insurance carriers: FCCI Insurance Company, FCCI National Trust Insurance Company, Monroe Guaranty Insurance Company, Brierfield Insurance Company, and FCCI Specialty Insurance Company (these insurance companies, together with any non‑insurance company affiliates thereof, are collectively referred to herein as ‘FCCI’). This Website Privacy Policy (the “Policy”) applies to www.fcci-group.com as well as to any other public websites that FCCI owns or operates and is intended to govern the privacy of information received from use of the Website. If you are a customer of FCCI, you will also receive a privacy policy provided with the initial policy package.

By using the Website, you agree to the terms of this Policy. If you do not agree to this Policy, do not use the Website. We reserve the right, in our sole discretion, to change, modify or otherwise update this Policy from time‑to‑time without notice. You can locate the current version of this Policy by clicking on “Privacy Policy” on the Website. The last revised date is found at the beginning of the Policy. 

We collect information to provide services to you and to improve our Website and products. The type of information we collect varies depending on your relationship with us and how you use the Website. The information we collect may be ‘personal information,’ which is information that can identify, describe or is capable of being associated with you, or ‘non‑personal information,’ which is de‑identified or cannot be used to identify you. Information that is publicly available about you is not considered to be personal information. 

  • Information you provide to us: We collect information you provide to us by filling out forms on the Website, registration or responses you provide to inquiries on the Website. This information may include your name, email address, address, phone number, and any other information you provide to us on our online forms. 
  • Automatic information: Our Website automatically collects certain information from you, such as the date and time of access, the area(s) of the Website visited, browser type, operating system, host or Internet Service Provider (ISP), IP address, location at the city level and identification of the site from which you may have been referred to our Website.
  • Information received from others: We may receive information from third parties about you, such as medical records, motor vehicle records or claims information.


This Website is not intended for children, and we do not knowingly collect personal information from children under the age of 13.

FCCI uses your information in order to administer commercial insurance policies, to provide our policyholders and bondholders with efficient service like filing a claim, to improve our Website, and for our other everyday business purposes such as brand-building and recruiting.

We share your information with our affiliates and non‑affiliated third‑parties, such as our service vendors, business partners or agents, for our business purposes, and as provided by law. Our business purposes may include, but are not limited to, administration of policies, processing claims, communicating with you, responding to court orders and legal investigations, reporting to credit bureaus, reporting to government agencies, analyzing our services, detecting fraud, creating and improving modeling, and protecting our security. We do not share your creditworthiness information with our affiliates or non‑affiliated third parties for their everyday business purposes. 

If you have any questions regarding this privacy policy or should you desire to access and correct personal information that you submitted through the Website, please send a written request to the address designated below. FCCI will make corrections, whenever possible, but we may not be able to provide information relating to claims, litigation, investigations and other matters. Kindly address questions and requests as follows:

By Mail:
FCCI Insurance Group
Attention: General Counsel
6300 University Parkway
Sarasota FL 34240-8424

By Email:
ComplianceDepartment@fcci-group.com