FCCI’s Unwavering Promise

We have been closely monitoring COVID-19 trends while successfully adapting FCCI's operation and business to accommodate and respond to your needs. Proactive steps have been taken to ensure the health and safety of our teammates and their families, while providing uninterrupted support to our agents and policyholders.

You can expect the same exceptional customer service when you are working with the FCCI team. Despite these uncertain times, we will continue to deliver an outstanding experience for our customers.

FCCI is committed to assist you in your time of need. Your loyalty and your business will never be taken for granted. Know that our 840 teammates will continue to deliver on our promise. It has been and will always be unwavering, even during a crisis.

If you have any questions or need to file a claim, please contact us at 800-226-3224. You can file a claim 24 hours a day, seven days a week.

We are here for you,

Cina Welch

Cina Welch
President & CEO
FCCI Insurance Group


We Are Here For You

(updated: July 1, 2020)


  • Policyholders have the option to pay using a credit card through December 31, 2020. Our Billing Team is ready to assist in this time of need. For assistance, contact a Billing Coordinator today at 800-226-3224, option 3.
  • Please contact your agent if you have any questions such as billing hardships or changes in exposures.
  • You can file a claim 24 hours a day, seven days a week. Report online through ExpressServe, call, email or fax us.

Agency Partners:

  • The FCCI Team, including your business development specialist and underwriter, are available and ready to answer your questions related to policy and exposure changes.

FCCI Insurance is open for business. Our partnerships are strong. It is our pleasure to continue to serve you and your business.

Cina Welch
President & CEO


Center for Disease Control

World Health Organization